599 reviews on ReviewsiiTM
Latest review 5 years ago

Kara Wing

Service Advisor at Palladino Honda
Excellent 4.5

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Verified Customer
5 years ago

Winter tire installation and oil change

I brought my car in the morning. The service advisor was pleasant and well informed. The experience was a pleasant one.

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Verified Customer
5 years ago

Front desk staff are exceptional, efficient and endlessly patient. Couldn't be better!

2016 Honda Fit in for regular servicing/oil change and also battery testing and replacement. The front-desk Service Coordinators managed to fit me in with grace and goodwill despite it being a very busy day, and the work was completed quickly and thoroughly. The truly exceptional staff are really the strength of this business and have kept me coming back despite the comparatively high prices for regular service and the absolute mess that is the current parking situation at the Kingsway location.
Reply from: Palladino Honda
Your kind words mean so much to us Margaret! Thank you.

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Verified Customer
5 years ago

Excellent

Change over from summer to winter tires, balance, alignment and storage. Service was provided in excellent fashion. Spoke about wearing on my summer tires (new vehicle and only roughly 30k on them). Rep arranged for two new tires as a customer service … definitely going above and beyond. THANK YOU
Reply from: Palladino Honda
It was our pleasure to assist you Gerald!

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Verified Customer
5 years ago

Tires

Always very pleasant and informative. It was going to take longer than expected and got me the shuttle to go home.
Reply from: Palladino Honda
Brenda, we apologize that you appointment took a little longer than expected and truly appreciate your patience and understanding. Thank you for your business!

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Verified Customer
5 years ago

Purchase and changing of winter tires

Ken has sent an e-mail to 'Marilyn' with a couple of questions. I was very pleased with Kara's attention. She listened and the servicing was completed promptly.
Reply from: Palladino Honda
Marilyn will respond to the email shortly. Thank you for your kind words!

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