Had my seasonal tire change. Very easy to book an appointment. I dealt with Kara who was very efficient and so friendly! She kept excellent communication as to the status of my vehicle while being serviced.
Always excellent service at Palladino Hondo. Service folks are exceptional.
Our vehicle was in for winter prep. The service rep (Kara) kept in touch and related other finds to us so that we could decide whether to move forward with the additional recommended repairs. We did. This vehicle, a 2002 CRV is still in running smoothly.
fast service. Did what was only needed and recommended what should be serviced soon. Didn't pressure me into to getting things done that were not necessary right away. Staff are always pleasant and explain everything thoroughly.
Kara is very competent, caring and pleasant. She performs her service advisor role with respect to the customer and seems genuinely interested in customer concerns.
