I have been dealing with Palladino Honda for several years and have been very happy with them. I have been completely satisfied with Honda cars (can’t beat their reliability) and it is a pleasure dealing with the staff at Palladino’s. Everyone that I have encountered from the service department, to sales, financing, and the shuttle drivers have offered first-rate service. I recently purchased a new car from them and was pleased with every step of the process. The individuals that I have consistently dealt with are Dan Strong in the service department, Andrew Nazaruk in sales, and Denis Aubut in financing. I have known these individuals for years and would recommend them without hesitation. They are all professional, courteous, knowledgeable, trustworthy, and very pleasant to work with. They take the time to explain everything thoroughly and give you the space needed to make decisions without pressure. Andrew was extremely helpful throughout the purchasing process, and Denis was excellent to work with through the financing and paperwork. The staff at Palladino’s have always guided me towards the services and products that were best suited to my needs, not necessarily those that would cost more money. They have shown time and time again that they operate with integrity and place customer needs first. They are genuine and that is what creates the relationship of trust that is so important between clients and businesses, and what maintains customer loyalty. I have to commend Dan Strong in the service department for being an exceptional service advisor. He has been so helpful and accommodating with everything, including shuttle service, and he has always taken the time to explain maintenance and repairs done on my former vehicle and discuss with me any additional work needed before proceeding. I truly appreciate the outstanding service I have received from Dan over the past several years. I have always taken my car to them for maintenance and will continue to do so as there has never been a problem with any work performed. My experiences with Palladino Honda have always been positive and they have never given me a reason to consider taking my business elsewhere.
needed my seat cover checked as I noted what appears to be stains/dirt on driver's seat. My request to bring vehicle in at my convenience was accepted; I appreciated the flexibility due to my work commitments (I often need my vehicle on the job).
Amazing team! From the moment you walk in till you walk out, they all put in the effort to say hi. Best service I've had. Cant wait to buy my next car at palladino honda.
