I reserve the car at RICHMONDHILL location a week ago
When i go pick up the car they say we don't have car
They ruined my weekend plan
Reply from: Discount Car and Truck Rentals- Richmond Hill
Dear Sir/Madam,
We thank you for your feedback and would like to assure you that we do take matters such as this seriously.
The Management and Operations team have been notified.
You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard.
Sincerely,
Customer Care
Discount Car and Truck Rentals
I refilled and return but I don’t know why they charge me extra for about $7!!!! I think Budget company works better.
Reply from: Discount Car and Truck Rentals- Richmond Hill
Dear Sir/Madam,
We thank you for your feedback and would like to assure you that we do take matters such as this seriously.
The Management and Operations team have been notified.
You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard.
Sincerely,
Customer Care
Discount Car and Truck Rentals
I rented a Cargo Van from 10620 Yonge St, Richmond Hill, Ontario.
when I got to the highway, in a snowing day, it ran out of windshield fluid. I had to stop every minute to clean the windshield and get of the highway to a gas station to get it refill.
It is a safety hazard, I was surprised that they didn't check it out.
Also, the next day, I received a call in the morning to see if I can return the van earlier, because they have a customer sitting in the office waiting for the van !!!
Reply from: Discount Car and Truck Rentals- Richmond Hill
Dear Sir/Madam,
We thank you for your feedback and would like to assure you that we do take matters such as this seriously.
The Management and Operations team have been notified.
You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard.
Sincerely,
Customer Care
Discount Car and Truck Rentals
I rented a Cargo Van from 10620 Yonge St, Richmond Hill, Ontario.
when I got to the highway, in a snowing day, it ran out of windshield fluid. I had to stop every minute to clean the windshield and get of the highway to a gas station to get it refill.
It is a safety hazard, I was surprised that they didn't check it out.
Also, the next day, I received a call in the morning to see if I can return the van earlier, because they have a customer sitting in the office waiting for the van !!!
I have brought some business to your location and have received no discounts or upgrades. Your location could not even provide an upgrade like most of your competitors would have.
Reply from: Discount Car and Truck Rentals- Richmond Hill
Dear Sir/Madam,
We thank you for your feedback and would like to assure you that we do take matters such as this seriously.
The Management and Operations team have been notified.
You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard.
Sincerely,
Customer Care
Discount Car and Truck Rentals
