Dealt with Jesse. Extremely patient and knowledgable salesmen. Highly recommend!
First time purchasing and driving a manual car. Was patient with me and gave tips. Made the overall process of buying a car extremely easy. Even had the mechanic answer some of my concerns personally.
Reply from: Forest City Mazda
We love hearing you had a great experience Kevin. Congratulations on the purchase of your new vehicle and driving manual! Thank you so much for your recommendation to others.
Requested numerous times over two weeks the amount of the refund for the cancellation of extended warranty of my CX5 GT. Each time I talked to Brad M or Lance was told "next day". A lot of detail is never put in writing and when questioned about I get the "we never said or agreed to that". In addition, didn't think was fair to other potential customers my previous GT which has a braking issue which no one could resolve in the 3 months I owned it and the reason I bought a lower feature vehicle. Also didn't appreciate paying more for my 2nd CX5 GS than I paid for my spouses GS. Overall 3 months of bad expetiences with Probart.
Went in for an all-seasons/winter tire swap appointment, and for a broken Aux jack on the media console. Tire swap went well enough; was told to "try a different cable" for the jack issue. Different cable had already been tried, current cable has been tested under different circumstances as well: No problem with either. It's the jack that's broken. Super minor issue, but one that remains unresolved.
