Ontario Motor Sales staff made the vehicle buying experience enjoyable
Thanks to Ornella, Scott and Dana for the wonderful service, advice and support.
Looking for a new/used 2014 vehicle is always fun, stressful and sometimes complicated. I never buy new, however I do like to buy a demo or company corporate vehicles. I currently live in Toronto and was looking around at several vehicles. I had my eye on couple different makes and didn't exactly enjoy some of the experience's with the local dealers. So while I was debating on the vehicle and price, I still wanted to bump up the warranty and figured I should call around. So I started calling different dealers and asking for warranty quotes on the vehicle I was leaning towards and ended up talking to a staff member at Ontario Motor Sales in Oshawa. I told Ornella (Finance Manager) my story and dealings in Toronto and she quickly put me in touch with Scott (Sales Manager Used Cars). Next thing I knew I was working on a deal with Scott who found me a great vehicle. A few days later I was put in touch with Dana (Sales & Leasing) who finalized the paperwork with Scott and Ornella for me and my new set of wheels. I came out to Oshawa one early morning with my son where Dana was meeting us at the train station. He drove us to the dealership and we got to go over the paperwork and pick up the new Premium SRX Cadillac. What a great experience from beginning to end. Thanks to everyone who made the purchase enjoyable.
I bought the car March 12,2015.It has been in for repair 5 times, total 11 days,and is still not repaired.I got it back 4/13 pm and it froze this am the 14th.
Dana was extremely accomodating to my sitution - He worked around what I needed, which was very refreshing!
I was in a situation that would not give me much time to be at a dealership and was under tight timing to get a new vehicle. Dana made it very convenient, worked around my situation. He truly values customer satisfaction.
Incredible. I have never thought that making such a big purchase could be so easy, stress free, and enjoyable.
I came into OMS totally stressed out and overwhelmed at the process. I was taken care of by an awesome team of Steve and Dana and they turned my entire experience around. I am thrilled with my new vehicle and I can safely say OMS has a customer for life now.
Your team was helpful, patient, and went above and beyond to make sure I had all my questions answered and was confident in my purchase.