My name is Scott Smith and I’m proud to have been a part of the Ontario Motor Sales team for nearly twelve years. I am dedicated to ensuring that our customers leave satisfied with our customer service and confident in their newly purchased vehicle.
I purchased a 2012 Silverado from Scott last fall, less than 24 hrs later the truck engine light came on. The engine has a low oil pressure code, it has cost me $4000.00 in repairs so far. I asked to test drive the truck and the answer given was that I wasn't insuranced under the policy, I asked that he then drive while I was a passenger, Scott replied that's fine we can't go far as there isn't much gas left in the tank. This was all smoke and mirrors to prevent me from driving the truck and having the engine light come on. I'm a 53 yr old man raising my 3 year old grandson by myself on a fixed income. Scott knew this and still didn't hesitate to rip me off.
Buyer beware.
Scott has always been a pleasure to do business with; he is respectful, very informative and always helpful. The best customer service experience I've had was due to Scott, I will always buy my trucks/cars from him and would recommend him to family & friends & colleagues. I trust Scott to find the best fit for my needs and he always ensures I'm satisfied. A 10 out of 10!
