Door gasket came off in cold weather. Has never happened to any vehicle I had owned previously. The same day, my husband's 2013 Equinox experienced the same thing.
His was covered by warranty. Mine was not. John ordered the replacement gasket and gave me a 50% discount, which I am very appreciative of.
Thank you, John.
We have routine maintenance and winter tire changes conducted through Ontario Motor Sales. Service advisors are friendly, professional, and always courteous. In my opinion, the service is above average for the industry.
John always call me by name... he does the little things that let me know I'm a person not just a customer.. John's customer service skills are what keep me coming back.. and the sales staff has always help us find the right car for our needs
John took vehicle and checked tire and rim to see if there were leaks. John provided feedback to let me know what they found and kept me up to date after several test drives to make sure problem was rectified.
