59 reviews on ReviewsiiTM
Latest review 6 years ago

Jason Chandler

Service Advisor at North Bay Mazda
Excellent 4.7

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Verified Customer
6 years ago

Awesome customer service!

They were very knowledgeable and very friendly. They did everything to make the customers happy including myself. Best customer service I’ve seen!
Reply from: North Bay Mazda
Thank you so much Harrison!!

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Verified Customer
6 years ago

Mazda 3

Greeted very pleasantly. Notified me what needed to be done with the car. Very pleased with the service as usual. Thank you.
Reply from: North Bay Mazda
That is great to hear Norman! Thank you for your feedback.

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Verified Customer
6 years ago

I was very satisfied with the service l received

I had an oil change and the service department found that a mouse had been making his home on my cabin filter. They came in and showed me and explained to me why l should have a new filter out in
Reply from: North Bay Mazda
That is so awesome to hear Bettyann! We look forward to seeing you again.

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Verified Customer
6 years ago

Very thorough review and explanation of first service on my CX-5

Jason was very courteous, friendly and informative throughout the service appointment. When an issue with the front end aligment came up, he brought me into the shop to show me the mis-alignment on the testing equipment and recommended it be corrected to avoid future issues with uneven tire wear etc. Even though it took a little longer I was impressed and surprised from the detailed explanation of the service performed/bill to the clean / washed vehicle i drove out with. I was also impressed with how clean the entire service area was.
Reply from: North Bay Mazda
Thank you for the kind feedback about your recent visit with us, James. We look forward to seeing you again soon!

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Verified Customer
6 years ago

Great!

Had oil change and brake servicing done. All was good. I do enjoy it when they clean my car complimentary! Thank you!
Reply from: North Bay Mazda
You are very welcome Tammy!

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