This team restored my faith in the brand and customer service. Ordering a new car is a very exciting event for clients. BMW London team of Chris Yeoman, Greg Smith and Patrick Ly understand the feeling and they deliver perfection! The ordering process was so simple, the delivery was immaculate and I now have the beautiful car I've always wanted.
Recently purchased my 4th vehicle from BMW London. This purchasing experience (with Chris Yeoman) was excellent. Chris is extremely knowledgable, and always professional. Willing to spend the extra time to explain the details, Chris makes you feel comfortable and unpressured, allowing you to make the right decision for you. Even after the purchase, Chris is willing to take the time to re-explain and educate about the features of the vehicle.
I can't say enough about the experience I had at vehicle pick up. Not only did the sales person exceed my expectation as far as spending time with me on the vehicle features but I was introduced to a number of the staff that really made me feel like part of their family. If that wasn't enough the presentation of the vehicle was OVER THE TOP with an unveiling of my vehicle, picture and trinket gift. I've never had an experience like this when buying any other vehicle but then again, I've never bought a BMW. It's been a few weeks now since I've had my vehicle and I must say I absolutely love it! Thank you Chris and all the staff at London BMW.
