Charles Scrooby was very kind, informative,caring when we were purchasing the vehicle. He made sure our son was satisfied with his purchase. We look forward to purchasing another vehicle with Charles in the future!!
I was well taken care of during the process of trading in my lease. Charles Scrooby went above and beyond to find me the perfect vehicle. He worked hard to ensure I was getting all of the features that were important to me in my new vehicle. I would highly recommend him to anyone!
We have had the pleasure of dealing with Charles Scrooby over the past two years while purchasing our first ever BMW, then second one and now third BMW!
His knowledge, patience and committed customer service lead us to the decision(s) to experience ownership of a BMW, which we have enjoyed and become a repeat customer of both BMW and Charles.
Thank you Charles for your kind and honest customer service; it is truly rare to find that these days.
We just purchased a new X5 from Charles. This is our third BMW we have bought from Charles and there are reasons we keep coming back. He is always friendly and has a great sense of humor. Most importantly, he is very knowledgeable about the cars themselves and to me, this is important when buying such a complicated, high performance vehicle. Charles is very competent and simply put, he is a professional.
Excellent service from Charles. Would be happy to recommend him to all my colleagues.
I am very happy with my experience. I received excellent service and assistance from Charles throughout my car purchase. I would be very happy to recommend him to all of my friends and colleagues.
