75 reviews on ReviewsiiTM
Latest review 5 years ago

BDC Service at BMW London

at BMW London
Excellent 4.6

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Verified Customer
5 years ago

Roadside Assistance Package & Additional service

M.y experience on Friday was excellent. Steve Neen was very helpful, he listened, answered my questions and had the necessary work done while I waited. I am very organized and efficient...usually....however in my rush to get to London I forgot to put my credit card wallet into my bigger purse. However we were able to get my husband's card number and all was well..He handled it well. After work was done he explained what had been done and suggestions as to what needs to be done down the road. Staff were all friendly and helpful.

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Verified Customer
5 years ago

2017 BMW X5 Scheduled maintenance

The warranty service was completed on a very timely basis. I appreciated the option of a shuttle service as opposed to costly loaner. Staff, including shuttle driver, were very friendly and helpful. Appreciate the car wash and cleaning as part of the service. Thank you

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Verified Customer
5 years ago

Could not be happier. The vehicle runs so smoothly. As always great staff at BMW!

We have always had a great experience at BMW London. The staff always are friendly, professional and helpful. That is why we drive from Windsor to London for service.

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Verified Customer
5 years ago

London was very supportive. Grand River not so much!

We had an issue with our 1 year old mini that was bought at Grand River but they would not help. London has gone above and beyond expectations to help resolve our issues.

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Verified Customer
5 years ago

Great Improvement

From the time of dropping off our car, to when we picked up, the service was very friendly and professional.

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