My purpose in the automotive retail industry is simple. My aim is not to sell people vehicles but to help them buy them! No one will work harder on your behalf to get you into your dream vehicle and earn your business. If you are tired of salespeople who try their best and would like to experience true customer service from someone who will simply get it done, look no further. Let's work together to get you into your new vehicle today!
You should not put a car for sale on your lot until you have all of its documents.
The sales person insisted that the sale had to close that day. Your car will be ready in two hours he said. There were two other people in the room at the time.
After moving money around and paying penalties because I could not wait 24 hours for the money you did not have the ownership for the car. This was sprung on me at the last minute. I felt that this was dishonest. When I complained to your sales manager he was less than apologetic. He insisted that I was not told what I was told. I did not get my $70000 car until afternoon the next day. Very disappointing and not a good experience. At no time was there any attempt to make things right. I was also not pleased with the way you handled my trade. Although your ad says you want trade ins the salesperson tried several times to get me to keep it and sell it myself. I ended up giving you what the salesperson admitted was a beautiful car for a scrap yard price. I doubt if I will buy a car off of you again and I would not encourage my friends to either.
Keith Harris
Excellent customer service as always. Auto Depot makes buying a car easy! Staff uses modern technology as well such as e-mail/text. Very comforting dealing with a business that is proficient in the modern times!
Tom Rioux and Dave Mitchell were efficient and professional, looking after the quote, insurance requirements, and finance completion in less than 24'hrs.
Saw the car on-line, went to the dealership, met Tom, looked at the car, compared it to another one and made our choice. Tom anawered our questions in a straightforward manner and handed us over to Dave who made the paperwork fast and easy. This is the second time we have dealt with Auto Depot and both times were a treat.
I was able to find the perfect vehicle to suit my needs at an affordable price. All the staff is friendly and ALL my questions were answered accordingly in a polite manor. Thanks guys!
