Experience at Hyundai on Hunt Club and with Vince Wienecke
Vince was informative, pleasant, and not an aggressive salesman. All important attributes for a good salesman. Everyone at the dealership was friendly and had a positive attitude.
He is not a salesperson; he is one of your family. Have confidence in him and enjoy your new car
Humbly and smiley, Vince showed me the main differences in features between models vs. price impact and suggested useful accessories. Immediately I felt that I can have full confidence in him. Vince is sincere and helpful. He cleared all the obstacles and concerns that I raised regarding this deal. When receiving the car; he explained to us all the interior and exterior equipment and the maintenance requirements as well. At the end you will drive your new car happy and very relaxed.
Thanks Vince, you are a real genuine gentleman and businessman.
After I signed the bill of sale, the remainder of my experience was okay. I felt that the follow up was lacking. Vince made me feel that once his sale was complete he didn't need to follow through anymore. The business manager Johnny was the only one that made me feel valued, even though I didn't take any insurances or financing. I was promised a paint pen, which never happened. When I text Vince to follow up, he ignored my text, even though he told me he would get it and call me. I would not refer any friends or colleagues to purchase a vehicle from him after he failed to follow up with me. I ended up purchasing a paint pen from another dealership.
