Steve and everyone at the dealership were kind, friendly and kind. They were nice enough to go the extra mile and drive our car to our location since we live far from their location. Thank you, Steve!
Steve Smith is the ideal sales person: knowledgeable, attentive, and courteous. The dealership knows how to provide the best value in the high-quality Kia line. It is not necessary to spend a huge amount of money to buy a good car that will last!
Terrific, relaxed and exceptional customer service provided from the top, manager Bevin, to the service guys, the receptionist and outstanding service from Steve who sold me my new car!!!!
Stratford Kia gets a 10 out of 10 from me. Steve was wonderful to deal with, his customer service is a definite 10....his easy manner combined with his knowledge and sense of humor made it very easy for me to buy from him. When I picked up my new Kia he took the time to go over everything with me, and I mean everything...lol, there was nothing rushed and being the professional he is he wanted to make sure I had all the info I needed to have before I left. I highly recommend Stratford Kia......Bevin, the manager has a great team here, and they should all be acknowledged, everyone from the service guys, the receptionist and did I mention STEVE :) is terrific. I work in the customer service field and I appreciate and know good service........10 out of 10....thank you Bevin, Steve and team!!!!
WE experienced a great overall purchasing process. Service was professional, attentive, non=pressured, up front with questions and concerns. Alternatives were presented before our asking. Sales person was knowledgeable and treated everything with a sense of integrity about our dealings. A refreshing experience.
