I love my car, thank you for your help! Satisfied customer! Very professional and great staff. They’re very helpful & made my deal happened, they didn’t give up!
Not cleaned before delivery/more damage than vehicle should have for what I paid.
I received the car in poor condition. It had stains all over the place from the ceiling to the seats and the dash. When I decided to take the car it was raining out and when I went to pick it up I noticed quite a bit of damage in the paint. From bubbles to bad nicks, dings and scratches. While the salesman I dealt with was very friendly and attempted to be helpful, when he went to get a manager and show him my issues, the manager looked at him and stated, "it's used right? " He then offered nothing in the way of a solution. So when I told him that for the price I was about to pay for this car I didn't think it was worth going ahead he literally said, "A deals a deal". When I chose to debate this with him, he simply walked away from me leaving me standing by the car alone. Never in my life would I think this was how Dilawri operated and was floored with disappointment from the moment I went to get the car. The salesman offered to have it recleaned but I declined after receiving such a poor deal and poor treatment from management. I cleaned it myself. I have learned from this experience and will personally let everyone I know who is in the market for a vehicle to steer very clear of that dealership. Also I will never again myself be a customer and will happily purchase my future vehicles elsewhere. Thank you for your time.
