Ping Tran

I bought my new Hyhundai Elantra 2023 from a sales rep named Ping Tran. Great worker alway above and beyond from my experience. Although there was a manufacturer issue. I will still give a 5star and recommend sales and service here. Lets not forget Josh sales mngr who was always helpful. I will enjoy this new car Thanks Team

Bought a SUV and Ping was very professional and Roy was excellent on finalizing the details. Would recommend this dealship.

Dealing with the sales associate (Ping) was a very pleasant experience. She is very energetic and understands our needs. However there was a miscommunication regarding the offer that had to be escalated to the dealership manager, and not to my advantage. The other subsequent issue not identified until after delivery were two features, sold as part of the top of the line model, are not equipped on the car ( wireless charging and idle start/stop). Since the purchase there have been minor inconveniences with service and parts departments but this reflects on the dealership as a whole and not any responsibility of Ping Tran whom I would and have recommended. As this is my third Hyundai vehicle I'm hoping Kanata Hyundai will provide the service excellence of my past experiences. Overall I am very happy with the vehicle purchase.

Ping has provided me an excellent customer service , very patient and understanding. Very knowledgeable of her product. Love it.

Ping went the extra mile to make me comfortable with my purchase. She took the time to explain the Apple Carplay feature and was very prompt in answering questions and getting the info that she didn;t have at her finger tips Marlene Schulz