Financial department or the person in charge to do the financial is still not good, and it should be changed. Paper work and what's the deals must spelled out clearly and properly as client agrees with the sales person, not hiding, nor written down. Spell them out. Customers are not stupid and if they still continue serving and treating customers like idiots then surely next time, there will be no deal, no sales for the store, just feel regret for working hard people (sales men/women) try to make the deal and financial person (or the person making paper work) screws it up.
We have dealt with Rainbow Toyota for years now and are always treated with respect and courtesy. We refer and would recommend anyone we know to visit the Rainbow. A special thank you to Brenda for all of her special dedication to us.
Brenda is a friendly & thorough salesperson. Service has also been great. Went in with a warning light on due to a low tire which resulted in a new tire. They had me in & out in about half hour max. Thank you!
Always acknowledged and welcomed everytime I come in.
Any time I have been in for service (oil changes) Brenda has always come and spoke with me, not just about the vehicle but as a friend. This is the first dealership I have had the personable experience with and I feel like I am important not only at the time of purchase but as long as I own the vehicle. I'm positive if I were to see Brenda in a store it would be the same. Very impressed!
