Service advisor very helpful and above helping me on some issues I had and looked after them vechile came back clean
Reply from: North Battleford Toyota
Gerald, thank you for taking the time to write a review. It certainly helps us know what we are doing well and what we need to improve upon. Our service department follow procedures to ensure that there is good communication between our customer, advisors and mechanics so that we address the correct vehicle issues you are experiencing. We are so pleased that you are happy with your service and look forward to seeing you at your next maintenance appointment Gerald!
My service advisor is a great guy. He’s very informative & let’s me know what needs to be done & how long it will take. This is my place to take my suv!!!
Reply from: North Battleford Toyota
Anna, it is always a pleasure to assist you. Jaret is indeed a very pleasant individual and we are happy to have staff like him! Both of our advisors work well with customers and do a good job of explaining all required services. We value our clients and try to treat them with the respect they deserve. Thank you for being a loyal Rainbow Toyota customer!
My service request ended up incomplete of request because a worker called in sick that morning! They managed to compromise as best the could!
Reply from: North Battleford Toyota
David, we certainly apologize for the inconvenience. Unfortunately some things are beyond our control as in this case with a sick employee. We do our very best to accommodate our clients. Thank you so much for your patience and understanding.
I had an oil change for my Rav 4. They brought the cabin filter to me which was very dirty and indicated it needed Replacement.
Reply from: North Battleford Toyota
Our service advisors want to make sure you understand the vehicle service you are getting and sometimes that includes physically showing a dirty cabin filter. It is much easier to understand why it needs replacing to keep your vehicle running smoothly when you can actually see it. We appreciate your loyalty as a customer and for taking the time to write a review Grant. We look forward to seeing you at your next scheduled maintenance.
Friendly staff, courteous, vehicle quickly processed for work, oil change was completed, tire was repaired and they were also rotated!
Reply from: North Battleford Toyota
Glad to hear your service work went smoothly and efficiently. We know how valuable your time is and so we always strive to stay on time with appointments. Thank you for writing your review Alex and for 'riding with Rainbow'.
