The work was completed on time and it was done well. I had a coffee and television to pass the time.
Reply from: North Battleford Toyota
Glad you were able to take full advantage of our customer lounge while you waited. Our sales staff have been known to pop into that area to visit occasionally and always enjoy time with our customers. Thank you for your review - we do appreciate it!
Our arrival was promptly met and within a few minutes the car was driven into the shop. Rather than sitting down, we window shopped the new RAV4's on the lot. The car was finished on time and payment process was quickly finished.
Reply from: North Battleford Toyota
We do try to complete each service appointment in a timely fashion. If however, your appointment is going to take some time, we offer shuttle service if you don't want to wait. If you choose to wait, we have several customer lounge areas including one with a t.v., free WiFi and an excellent assortment of hot beverages to choose from. Thank you for taking time to complete this review. We look forward to seeing you at your next appointment.
I was disappointed that I was charged to stow my summer tires.
It was disappointing that I was charged $25 to stow my summer tires at the dealership. I purchased my snow tires and rims from Toyota and I always get my vehicle maintenance completed at a Toyota dealership. I’ve been a customer of Toyota since 2009 and normally compliment your service. I feel this charge was excessive.
Reply from: North Battleford Toyota
Bernard,
Thank you for your review. The $25.00 per season tire storage is fee is to cover the cost of storage infrastructure and it also goes towards the insurance for your tires and rims in the case of theft or fire damage. We have done our homework and there are places charging $75 or more. We always work hard to keep costs down and provide the best and most convenient service for our valued customers.
Great dealership ,recommend to all, good people ,good dealing with at all stages of purchase from start to finish again would recommend Rainbow Toyota to all.
Reply from: North Battleford Toyota
Thank you Lori for your kind review. We do our very best to make a vehicle purchase as convenient and pleasant as possible. It is our hope that our knowledgeable staff presents all the details in a manner that is easy to follow. Welcome to our Toyota family!
As always everyone at Toyota was so professional, friendly, kind and caring.
I had a servicing done on my Rav. The staff goes out of their way to help. I feel so looked after there.
Reply from: North Battleford Toyota
Awe, thanks Debbie for the lovely review! We're so glad you feel at home here when you come to see us. Thanks for being part of our 'Rainbow Toyota family'.
