brand new truck off lot checked air in tires valvestem broke ended up paying 180 to fix it should not have happened in the first place
Reply from: North Battleford Toyota 7 years ago
Hi Brenda
Sorry about the issue with your Tundra. Unfortunately the warranty is unable to cover the damage caused to the vehicle. That being said please give me a call and we can try to help you out anyway we can. We appreciate your business Brenda and would love to help any way we can. Call me anytime. Neil Georget General Sales Manager
Excellent - Always met in a friendly and helpful manner
When having my vehicle serviced or winter tires put on, the staff at Toyota are incredibly friendly, efficient and accommodating. I work nearby and never have to wait for a ride to get to work while my vehicle is being worked on. In fact, If I'm busy at work, the vehicle is often dropped off to my work place, which is phenomenal. Whatever service I'm having done on my vehicle at Toyota is always a breeze. I highly recommend going to Toyota.
Reply from: North Battleford Toyota 7 years ago
Hi Therese
Thanks for the great recommendation. We do whatever it takes to make sure all our customers are well taken care of. Of course you know that if there is anything we can do to help out you should not hesitate to call.
Thanks again.
Neil Georget - General Sales Manager
Are You Riding With Rainbow?
I was told I did not answer my phone but the phone number had been inputted incorrectly (he seem to have problems typing and listening) and no one attempted my work number which was correct
He was quite abrupt when he said they tried to call and was putting the blame on me for not replying. In this day and age you can google for phone numbers and I have been getting emails but no emails about airvags!
Reply from: North Battleford Toyota 7 years ago
Hi Barb
We are so sorry that there was a miscommunication regarding your contact information. Please let me know if I can help in anyway on your next visit to Rainbow Toyota. In addition to my support you may call the Service Manager directly at any time if you require any further service at Rainbow Toyota, his name is Chris Thibodeau.
Thanks so much and again my apologies.
Neil Georget - General Sales Manager
Brian was very patient and thorough when explaining the features of the vehicle.
We test drove the vehicle a couple times. We were able to take it to our home and compare it alongside our 2008 Highlander. This helped us with the decision to trade our vehicle in on a new one. The dealership was very accommodating. We didn't feel pressure to purchase. We were treated with respect.
Reply from: North Battleford Toyota 7 years ago
Hi Carolyn
The new Highlanders are unreal and we are glad you are happy with yours. If you have any questions please do not hesitate to call anytime. Thanks for the great review, we are very proud to provide the best customer service in a no pressure environment. Thanks for Riding With Rainbow. Neil Georget - General Sales Manager
