Excellent service and very knowledgeable staff I own a Highlander and this is my fourth vehicle I have purchased from Rainbow . A Toyota is the only vehicle I will own.
Rainbow did a great job of explaining everything, working around my schedule, and making the transaction easy.
Rick and Darcy did a great job putting everything together. I was early picking up my new vehicle and Rick was tied up with another customer for a few minutes. Instead of having to wait, Brian stepped in and got started on the delivery portion - walking me through a few of the new features and setting up my phone on the Bluetooth. He did a great job. As soon as Rick was free, he took me through the rest of the vehicle and answered any questions I had. It was a great customer experience.
I felt like the Rainbow Toyota staff I dealt with went out of their way to give me what I wanted.
Rainbow Toyota is the first service/sales centre I've gone to that I have totally trusted. I have never been pressured into anything or have felt like I've been cheated - which happened at 2 other garages I'd taken my vehicle to. The staff/salespeople are genuinely nice, kind, caring and they care about doing a good job, that's the reason why I've stayed there for 16 years and will continue to go there. Being able to trust them and to have a reliable vehicle means everything to me.
