Anne Krolik

This was my first time buying a new vehicle, and the first time from a dealership. It was a positive experience, Ann was helpful and prompt with my questions.

Anne made the whole car buying experience enjoyable.She took the time to show us various cars and answer all our questions.We never felt rushed at all.Anne took the time to come in on her day off to ready our car for pick up.I would highly recommend her.

I went to Provincial Chrysler to look at an advertised 2016 Jeep Cherokee Trailhawk. Seen and liked a different Trailhawk they just got in with more options. The “used vehicle” manager lowballed me on my-trade in (compared to another local dealership), but later said they would give me $1000 more on the trade if I purchased the “advertised” one because it has been on the lot longer & they wanted to get rid of it. I sold my truck private (for much more) then got ahold of a “New Vehicle” sales person (Ann) because I had a bad experience with the used car staff. I made a deal with her on the Trailhawk they just got in. Their Ad states “NO HIDDEN ADMIN OR EXTRA FEES” and “OUR USED PRICES INCLUDE ALL IN PRICING”. I was charged a “DOC” fee of $349 on my bill and was told that was because I worked out a better price than the “advertise price”. So does this mean a customer is not supposed to work out a better price? Then charged $86 for "FUEL", the tank holds 60 Litres, at less than $1 a litre locally that does not ad up to $86. Then their currant promotion states “SPIN TO WIN ON ALL IN STOCK 2016 AND 2017 VEHICLES”, no where at all does it state that it has to be new! So I was told my 2016 did not apply to that promotion. But Ann did toss in a “Jeep” ball hat which was appreciated. Don’t believe I will deal at Provincial Chrysler again.

Provincial Chrysler Windsor was great to work with during the purchase of my new Jeep. Thanks Provincial Chrysler Windsor.

I am pleased to inform you that Anne Krolik was very friendly, knowledgeable and informative during the whole experience of purchasing my brand new truck. I would highly recommend her to my family and friends and will seek her out for my next purchase. Regards, Chris O'Gorman