14 reviews on ReviewsiiTM
Latest review 3 years ago

George Guirguis

Product Advisor at Oakville Toyota
Good 3.6

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3 years ago

Excellent sales service

Sales man has an excellent knowledge of marketing, treats his customers with utmost respect and gives full attention to customers.

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Verified Customer
6 years ago

Disappointed with follow up care

I was told I was a special customer and " part of the Oakville Toyota family". That as such , when my salesman presented me with a company key chain, the Used Car Manager told him it was not for special customers. The sales manager made a big fuss about this special gift and how they were out of them but one would be put aside when they receive more in a day or two. He fussed about it so much I was excited. This has never materialized even with the efforts of my salesman. This dealership prides themselves on their " customer care". My salesman lived up to that standard but the Used Car Manager has much left to be desired. He has been avoiding my address of this "gift". I gave a raving review of my experience there but I am left to believe that once they have that there is no need to continue with the "special treatment".

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Verified Customer
6 years ago

Disappointed with follow up care

I was told I was a special customer and " part of the Oakville Toyota family". That as such , when my salesman presented me with a company key chain, the Used Car Manager told him it was not for special customers. The sales manager made a big fuss about this special gift and how they were out of them but one would be put aside when they receive more in a day or two. He fussed about it so much I was excited. This has never materialized even with the efforts of my salesman. This dealership prides themselves on their " customer care". My salesman lived up to that standard but the Used Car Manager has much left to be desired. He has been avoiding my address of this "gift". I gave a raving review of my experience there but I am left to believe that once they have that there is no need to continue with the "special treatment".
Reply from: Oakville Toyota 6 years ago
Raffaela, we are disappointed to see this review as we try our hardest to make every customer's experience a positive one! I have spoken to our General Manager, Marwan Sabagh, and he will be reaching out to you shortly to discuss alternative solutions to your situation. You are a special customer and we want you to feel that way! Our customer service continues passed purchase.

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Verified Customer
6 years ago

The worst ever possible

I can’t even belive there can be anything worst tban my purchase experience from Toyota. I would never recommed the car, the dealership and I will let everyone know what a bad experience it was

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Verified Customer
6 years ago

Wonderful

I required a vehicle. Looking for used. Sought many dealerships. This one , in particular my sales rep George, were excellent.
Reply from: Oakville Toyota 6 years ago
Raffaela, thank you for this lovely review! We're so happy that George was so helpful and that he made your experience an excellent one.

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