Took too long because there was only one guy doing oil changes.
Not enough people doing oil changes therefore it took too long-1 1/2 hours. Plus the check in process was confusing even though the girl explained a couple times. Usually the experience is excellent.
Jacksons provided a safe environment to process my service. Nelson did great in getting my alignment done the same day so I wouldn't have to come back.
Tire change for winter. Good price and I was so excited to have a coupon for tire storage which saved me money. Reasonable charge for the tires and service I got. I am happy
Excellent customer service throughout departments - helpful caring people. Had an issue with pricing , probably a mistake on their end but it has been resolved instantly to my satisfaction.