Hey Donald! I hope you're enjoying your Honda Civic! Thanks for taking the time to submit a review. I am very familiar with this issue as I was involved in the end to authorize the re-keying of the entire vehicle. I know when we last talked all seemed to be good so I just wanted to let you know that I have taken action and changed our check over process for used vehicles. In the past vehicles with trunk releases located inside the vehicle did not necessarily have the actual lock on the trunk checked, we would only check to make sure the trunk would open and close. Because of your case we have changed the process so that the trunk locks are to be checked on every vehicle including those equipped with a trunk release. We have also made a change to ensure that any key except the valet key should function in every lock on the vehicle. We had never run into this issue in the past so I want to apologize for not being prepared or aware of it. I also want to thank you for your patience through the whole process. If there is anyting else I can help you with you know where to find me! Thanks! John Brushett Jr Used Car Sales Manager