Rick welcomed us into his office and asked many questions as to what we were looking for. Before we knew it we were off test driving the vehicle we thought we might like to buy. I felt no pressure, very relaxed. When we decided it wasn't what we really wanted, he brought up another vehicle for us to test drive. The vehicle didn't have all the options we were looking for so he found us one that did have more options within minutes. Jackpot! This was the one. While in the financial office, the vehicle was given top notch cleanup even though it was very clean already. The financial personal was also amazing! Rick went through all the features of the vehicle and I felt very confident as we left with our new wheels. Thank you SMP!!!