We required a vehicle for our son. I had searched Auto Trader for the vehicle I was looking for and SMP had one. We were greeted politely by Allan as we entered the used vehicle sales office. He asked if he could help. We told him we were interested in the vehicle we purchased. We test drove it and told him we were interested in it if he could get it up on a hoist. Within minutes he had arranged and had it on a hoist for inspection. Allan worked with us to make a deal that both parties felt was fair. We felt Allan was honest with us and fair. You can not ask for anything more from a sales person, when your buying a vehicle.