Published 10 years ago

I am disappointed in the lack of attention paid to detail when I bring my vehicle in.

I was asked to bring my truck in for updates based on recalls and picked it up with no updates done. I now have to bring it back sometime and am driving it with a recall which probably should be completed(shift into neutral). I also had my oil changed when I brought it in and the technician over filled it. I had to bring it back to have some drained.
Kari Paulsen 10 years ago
Robert, we apologize for the oil overfill. Our records indicate that the problem was, fortunately, quickly rectified. In addition, we have taken steps to make sure the number of such events is kept as close to zero as possible. If there any outstanding problems with your vehicle, please give our service department a call so that we can make arrangements to take a look at your vehicle and find the required solutions. Thanks.

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