I called Tran in the morning, had a test drive in the afternoon and was buying a car that evening. He got me a great deal and winter tires on top of it. Everything was laid out clearly and I know that I am in good hands. I didn't just buy a great car. I bought the peace of mind that nothing will go wrong and I will love the car for at least the next 7 years. Tran was recommended to me and I now know why. I will tell anyone interested in a new car to see him first!