I am sorry about the recent bit of bad luck you have had with your vehicle. The washer tank was cracked because its contents froze and expanded. Because that kind of damage cannot be considered a factory defect, warranty coverage does not apply. Nonetheless, as a goodwill gesture, the diagnosis was paid for by SMP. In addition, SMP has offered to pay for half of a new washer fluid reservoir, including also the labour to install it. I am sorry about your washer fluid reservoir, but we have extended goodwill gestures as far as we can considering the nature of the damage to the part and the repair necessary. If you have any other concerns, please do not hesitate to give our service department a call.