In the worst part of winter, finding myself without a vehicle after its transmission failed, I was faced with the arduous task of unexpectedly having to shop for a new vehicle. This isn't easy when you don't have a vehicle to drive to DO the shopping. Scott was referred to me by a close friend, and Scott accommodated my evening schedule and even came to my home to pick me up during a snowstorm so that I could test drive vehicles. He answered all my questions and helped me get a vehicle in my price range and in the tight time-frame I had. He made the process enjoyable and smooth. He stayed late on two occasions to make sure all of my needs were met. He is a knowledgeable professional that I will not hesitate to recommend to anyone. The new owner's clinic is a great bonus and helped introduce me to the rest of the dealership. Brantford Honda set themselves apart from other dealerships I visited and earned my business.