I appreciated the contact/updates while vehicle in shop as there were a few different potential repairs. Chris was focused on getting my vehicle back same day and we decided to not do one repair (not critical and could wait for next service appointment). The estimate Chris provided was accurate so the bill was what was discussed; this was great. Only slightly negative comment was I ended up waiting 45 minutes at dealership to get vehicle; but again the focus was on returning the same day which was met. overall good service