Vehicle was brought in due to a GM recall in regards to my 2004 Impala, for ignition key potential problems. Amanda Ritchot, was professional, in her demeanor and the way she explained the service that was to be done, was clear and concise. Was thoroughly impressed with my experience at Murray Chevrolet. In my opinion Amanda Ritchot, should not only be promoted to a Supervisory position, but given a substantial raise in pay as well.