Published 10 years ago

Initial signing was great but follow up service good be a lot better.

The initial meeting and signing of purchase agreement took place on a Sunday and was awesome but was told that the vehicle would be ready by Wed.or at the latest by Friday. I called on Friday and was told that the vehicle was being sent out on Friday afternoon for painting and should be ready by Tuesday. I called Wednesday and was told the vehicle was just sent out on Tuesday and should be done on Thursday. I was called today Friday that vehicle is ready. Not very good turn around time or customer service in informing the customer. So original time frame was 3-5 days and ended up 12 days from date of purchase agreement.
Mark Gibson 10 years ago
Hi Jane, Thanks so much for taking the time to write your review. We are very sorry we did not meet your expectations in the delivery time and in communicating what was happening to your vehicle. We greatly value your patience and understanding and allowing us to deliver your vehicle to you in the best possible way. Thank-you so much for caring enough to express your concerns.

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