I had taken my vehicle in for a service when and it looked like there was a lot of work that would need to be completed to keep it a reliable vehicle, so we looked at trade in options Jeremy was very patient and listened to what I needed, He had a great knowledge of all vehicles available and talked me through all options. When I finally decided with the 2015 Equinox Jeremy talked me through all the features of the vehicle and what options were available. At first I was going to lease the vehicle but then had second thoughts, this was not a problem and the actual process of finance was very stream line and quick. Kelly had everything ready to go. When I picked up the vehicle I was shown how to sync my phone and set up onstar, and where various controls were. The handbook had the most relevant pages highlighted by tabs which made for an easy find. I was very impressed with all the staff and I will be a customer for a very long time.