Cilla Gadd
Published 10 years ago
Dennis Mitchell is polite, competent, respectful, patient and a good communicator.
Since we bought a "Trailblazer" from Murray's in 2004 Dennis has become: "Our Friend" at Murray's and is the only reason we drive one hour from St Andrews to have our two vehicles serviced instead of using a well recommended, qualified Motor Technician only ten minutes drive away from home. He is nearer to our generation than younger people and can empathise with our "old fashioned" knowledge of motor mechanics. He explains clearly, in detail and patiently to both me and to my husband, exactly what needs to be done on the vehicle and why and does not assume that " we won't understand". He always keeps us informed of the progress of any work being done, so enabling us to make the best use of our time whilst in the City.
To us, Dennis Mitchell is "Murray's".