I am on my 4th vehicle from Haldimand Motors. I have been happy with all of them but did have problems with the last one purchased a month ago. I brought the issues to the service departments attention but was sceptical about what level of service would be performed. James and the service team amazed me! I was given a loaner car and all of the issues with the car were fixed PROPERLY and without question! Thanks James, John and the whole team at Haldimand Motors for the great Customer Service!