I dealt with Kelly when I purchased my last vehicle 5 years ago, so it says something that I went back to him to get my new Equinox. Even though he's a busy guy, he made sure to take good care of me. When my Equinox came in, he spent a lot of time going over all the features with me and getting my OnStar set up. He even brought me my favourite chocolates as a thank-you for buying from him! I would refer him to anyone in the market for a vehicle. I had great service from the Sales Manager (Dan), Finance Manager (Rick), and Business Manager (Tamara), and I absolutely LOVE my new Equinox!