I bought the car and the day I picked it up there was a low tire alarm. I was told this was addressed by changing a sensor. After a couple of week of operation the alarm came back. I was told by your service department that you do not fix tires on the weekends. I purchased the road hazard warranty as part of my purchase and was disappointed to find that I would have to make special arrangements to have the tire looked at. I subsequently went to a shop that is open on Saturdays and was told by the tech that worked on the tire that there was a temporary plug installed in that tire. I had the tire repaired at my expense. Shortly after I purchased the vehicle I noticed that one of the covers on the roof rack was missing. I called your parts department and was told they would order me one and it would be in in a couple of days. Cost would be $23.00. A few days later I stopped to see if the cover was in and was told that it was never ordered. I was also told then that you do not order parts unless they are paid for in advance. This is not a problem really just an annoyance. What is at issue is I was not told of this policy when I ordered the part. I guess for 23 bucks I wasn't worth the effort. No good reviews for you and Murray Chev I'm afraid. Birchwood seems much more accommodating.