For the last vehicle that I purchased John had sent me a letter to advise that the dealership was interested in my then current car as a trade in - also happened to include a brochure of new cars. I went in to just "look" and John asked if there was anything in particular I was interested in and asked that they value my current vehicle for trade in assessment. I immediately fell in love with the Equinox as I was finding the TRAX just a little small. We made a deal and voila new car for me. John always makes the purchasing of a new car a pleasant experience.