While we went to the dealer and specifically asked for another sales person, Shawn informed us he was not in that day but then went on to contact that sales person to let him know we were there. With the nod of approval to pass on a potential deal to him, Shawn listened while we explained what we were looking for and offered us exactly the vehicle that met our request. When we forgot something at the dealer, he came to our house rather than have us inconvenienced by coming back to the dealership. Thumbs up Shawn!