I took my 2014 in for an oil filter and lube service, annual rust proofing and brake service which included tire rotation. Victor noticed damage on my vehicle door. We talked about the damage that it most likely was caused by someone opening their door carelessly in a parking lot. I mentioned to him I wondered how much it would cost to repair. When I returned to pick up my vehicle Victor had an estimate from the body shop for the repair he really went the extra mile to do that for me. Thanks Victor.