As soon as I walked into Toyota I felt like I had know Rick and Neil forever ..friendly fun and efficent. Within less than 24hrs I was back to pick a car .with in 24hrs of that my car was delivered to my work place Tim Hortons... As my credit is not perfect I was in shock that i qualified and I never once through out this deal was made feel bad at all for my credit situation... I would recommend these men for anyone wanting to buy a good vehicle they to me are very down to earth honest men who only want the best for their clients Thanks Rick and Neil I will send anyone who asks your way you guys made this old girls dream come true I love my car :)