I had a great experience while getting my oil changed. There is always a comfortable seating area and wifi. My only complaint would be that my oil change took over an hour when I had scheduled an appointment and stated at the time the appointment was made I would be waiting. I was told most of the technicians went on a lunch break when I had arrived but I was informed that my oil change should take no more than an hour. I am aware however that issues arise and I would not change my rating based on this. It was simply a minor annoyance.