Sales staff were friendly and informative at first... I found an excellent car that I wanted. Thought the deal was going well. My biweekly payments were over $50 more than initially quoted. I said “no deal” and requested my deposit back. Instead, I was trapped in a finance associates office and berated for not knowing the deal before I came. Fair enough, but I was told “your payment may go up a little”. Does $50 biweekly seem like a little? Anyway, I finally managed to escape with my deposit. They tried every slimy sales tactic to make me feel bad or that I was being unreasonable. Don’t go here! I ended getting an excellent deal at Toyota Northwest!