Was told an express oil change would take 30 min took over one hour, I had my two year old son with me:( Second time I went to get a recall done and was told would take two hours and didn't get my vehicle back for over four hours! Hopefully my next service will be with 10-15 min of promised time. Otherwise I will be going to a different Honda dealer. I have been going to the Sherwood Park one for the last few times as family lives there, we do not have Honda in Whitecourt, near where I live. I have called Edson but the service prices are WAY more!! I was going to Morniville Honda which is now in St. Albert, which I have excellent service at!