Dylan was great. We went in there a few times because we were looking for a car for a new driver. First, we were looking at the HRV, because it was a new vehicle, we had some questions about it. Dylan was quick to alleviate any questions that we had. The next time we went in we had an idea of what we wanted (A Civic), so Dylan was quick to get down to business with us. He was frank, and incredibly professional as well as honest. and we were given a great overview of the features and different technologies of the vehicle. We are very impressed!