Semi annual checkup and winterization done - I have a 20 year old car but each time I bring it in they treat me and my vehicle like any other customer even though the parts are harder or non-existence for it and probably harder to work on given the age of the vehicle. I have no hesitation in driving it as I know everything is working as it should. I like the fact I am advised what should / could be done with the car but never pressured to accept any of the suggestions made. This time around it was noticed my battery wasn't charging fully - suggestion was made to obtain a charger for it or replace the battery - given that the battery was almost 10 years old I opted for the new one - because I don't drive the car on a regular basis, the option was given of buying a silver or gold battery - gold keeping a charge longer when the car is used less frequently - it was nice to have the option given to me.