My head is still spinning. We had no intentions the day we went in and we're waiting for our vehicle being serviced. We asked to meet the young man who had emailed us to say he was the new salesman taking the place of our last fella and the rest is history. We liked the looks of a Malibu on the lot and Ryan took us through all the perks and options so well that we bought the car without even so much as a test drive. Now! That salesmanship!