We knew that we wanted to purchase an Equinox (our second). Gerry was friendly and informative. We decided on a cash purchase and received the appropriate discounts also the loyalty discount. Gerry arranged for our hitch to be transferred to the new vehicle. We were given a tour of the lot to see the available 2015 models and made our choice. Pick- up of the new vehicle was straight forward and Gerry explained the new features of the Equinox and set up the new On Star program and arranged for a refund of the program in our 2010 Equinox. We are pleased with our new purchase and the service provided.